Information Protection Policy

cv6664 Privacy Policy

Your personal information is very important to us. In this policy we have explained in detail how cv6664 collects, uses, and protects your information.

Last Updated: January 2026

Section 1
Introduction and General Overview


Section 2
What Information We Collect


Identity Information

During account registration we collect:

  • Full name and date of birth
  • Email address
  • Mobile number
  • Home address
  • National ID card or passport details (for KYC verification)

Financial Information

For processing transactions we record:

  • Deposit and withdrawal history
  • Mobile banking account details (bKash, Nagad, Rocket, Upay)
  • Transaction amount and date
  • Payment method details

Gaming Activity

To improve your gaming experience we track:

  • Game session history
  • Bet amounts and results
  • Preferred game categories
  • Bonus and promotion usage records

Technical Information

Technical information collected automatically:

  • IP address and location
  • Browser type and version
  • Device information (model, operating system)
  • Cookie and session data
  • Website usage logs

Contact Information

When you contact us we store:

  • Live chat conversations
  • Email correspondence
  • Support ticket details
  • Complaints and feedback

Cookies and Tracking

To improve the website experience we use:

  • Essential cookies (session management)
  • Functionality cookies (saving preferences)
  • Analytics cookies (monitoring site usage)
  • Local storage data

Section 3
Purpose of Using Information


Section 4
Information Sharing and Disclosure


Section 5
Data Security Measures


Section 6
Data Retention Period


Section 7
Your Data Rights


Right to Access Information

You can request from us at any time to find out what information we hold about you, for what purpose it is used, and with whom it has been shared.

Right to Correct Information

If there is incorrect or incomplete information in your account, you can request that it be corrected. This can be done directly from account settings or through support.

Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained in cases of legal obligations or ongoing disputes.

Right to Data Portability

You can request to receive your information in a structured, machine-readable format. This helps you transfer your information to another platform.

Section 8
Cookie Policy


Section 9
Protection of Minors' Information


Section 10
Policy Changes & Contact


Contact us for any privacy-related questions

Live Chat Support
24/7 live chat available in Bengali
Email address
Service Hours
Monday – Sunday, 6:00 AM – 12:00 AM (BST)